Are the tyres you sell new?
Yes. We only sell new tyres. All our tyres are brand new products supplied from major manufacturers.
Why are your tyre prices so competitive?
We are an independent online tyre company with tiny overheads with none of the huge overheads that burden major tyre retailers. Make sure you benefit from our great prices now!
Where can I have my tyres fitted and how much should I expect to pay?
You can get your tyres fitted at tyre shops and mechanical workshops which have got tyre changing equipment. Expect to pay $16.00 to $20.00 for fitting and balancing of normal tyres and $18.00 to $25.00 for large 4wd and very low profile tyres. Beware that some major tyre retailers seem to have decided to discourage consumers from sourcing their own tyres by quoting very high prices. There are plenty of other tyre shops that will give you a fair deal.
Where do you deliver to?
We deliver almost anywhere in mainland New Zealand and Waiheke Island. Special arrangements can be made for other Islands. We do not deliver to “Rural delivery” addresses. Deliveries to some remote, very small rural towns may incur an additional charge.
How do you deliver?
Delivery is usually same day or overnight but may take 2 to 3 days dependant on stock origin location. We use Mainfreight, Courier Post and Fastway couriers for all shipping. Our performance target is same day dispatch provided your confirmed order and payment are received by 2.00 pm. Customer collections are not possible. As our dispatch centres are only open Mondays thru Fridays, weekend and public holiday dispatches and deliveries are not possible.
How can I pay for my tyres?
We accept direct credits to our bank account and Visa and MasterCard through Paymate and American Express credit card payments through PayPal. Do I have the same rights using an online shop as I do in a normal shop?
Quite simply, yes you do. Your rights as an online customer are the same as if were using a ”real” store.
How secure is paying over the internet?
All credit card payments are encrypted in the software when ordering. This is carried out by Paymate and PayPal on secure servers, which are protected by unbreakable encryption codes. Personal credit information is not held in clear text on ours or any other web site.
How often should I change my tyres?
The minimum legal tread depth limit is 1.5mm for car and van tyres. However, many agencies change their tyres at 3mm. We would recommend replacing your tyres at or before 2mm. (note: Tyre performance in wet weather deteriorates when tread depth is below 4 mm).
Will you sell my personal details to internet mailing list operators?
Never! We use your personal information for the purpose of supplying your order and nothing else!
What does 6 ply or 6 pr mean?
These are tyres used on light commercial vehicles and are constructed using extra reinforcing called “ply. Most car tyres are 4 ply.
What does 8 ply or 8 pr mean?
These are tyres used on light commercial vehicles and are constructed using extra steel reinforcing called “ply. Most car tyres are 4 ply.
Should I mix tyres?
Four brand new high quality tyres will always be the best way to go, but you can mix and match tyres on an axle provided both tyres have matching specifications in terms of wof regulations. For example, both tyres on the same axle must have the same style/type of pattern. e.g. 2 directionals or 2 non directional. You cannot have a directional tyre on one side and a non directional tyre on the other.
Also, the load ratings must be within 2 numbers of the tyre on the other side of any given axle. E.g. if the existing tyre has a load rating of 82, you can fit a tyre of any load rating ranging from 80 to 84 to the other side of the axle. Wof regulations permit you to have, for example, 2 directionals at the front and 2 non directional at the rear.
Returns policy
As an MTA member, we are committed to a policy of striving for 100% customer satisfaction. All of the tyres we sell are covered by a full tyre manufacturing company’s guarantee and in the unlikely event of a defect being discovered, please notify us within 7 days. In these instances, you freight the tyre back to us and we reimburse you for the freighting cost when the tyre arrives and the claim has been accepted. Your new tyre will be sent out immediately.
We do not issue credits for situations where the customer has changed their mind or made a mistake in ordering. Nor will we give credits for tyres that have been damaged during fitting. The good news is that our tyres are EXTREMELY tough and that is almost impossible to damage them during the normal delivery process. Also, we hardly ever come across manufacturing defects; it almost never happens. Our tyres are that good!
WHAT A LOAD OF RUBBISH THIS PRICK IS SOME FAT CUNT SITTING AT HIS COMPUTER FUCKING THE TYRE MARKET AND DOSE NOT KNOW THE INS AND OUTS OF A TYRE NOT ONLY THAT BY DOING THIS HES PUTTING A LOT OF HARD WORKING SMALL BUSINESS OUT OF POCKET.
(tyre company name) ARE AS MONEY HUNGRY AS THIS DICK
http://www.tyredoctor.co.nz
hello karl!
thank you for your post. all feedback is always much appreciated by the tyresales team.
while we are flattered to be on the receiving end of so much venom, i am obliged to point out that there are many other companies like kumho, yhi etc, etc very actively selling tyres on the internet through websites and trademe. it in not just tyresales like you seem to think.
karl, if you really knew as much about the tyre industry as you seem to think you do, you would understand how the industry and our society are being changed by the internet. such change will arise with or without a tyresales.co.nz. a more constructive course of action for yourself would be to devise your own internet strategy so you too can tap into the internet revolution.
meantime, i suggest you do what i am doing and have a stiff bourbon and coke!
with kind regards
n.b. This poor soul is basically a proxy for an multi national tyre company which really should know better.
Well done. The guy obviously has some serious issues!
Thank you for your post. I know you are a regular tyresales customer Mitch. Your support is much appreciated.
Simon
Hey Karl, that’s really great. Its nice of you to show off your year 5 English. Now that I can see what sort of professional you are, I really want my wife to bring her car to your tyre shop.
How about an appointment when hell freezes over?
Ha, Ha, good one Larry. Thanks for your post.
Simon
is this some sort of joke or wind up? It is too outrageous to be true?
Oh no, this is all very genuine indeed. There is quite a story behind this; I am not sure this guy is really the author of his comments. The big company behind all of this have simply lost their marbles.
Tyresales should put this on facebook, this guy will get the fame he seems to want in seconds.
Hey what a great idea!
I would, but Tyresales does not have a Facebook page, yet!
While there is no excuse for this sort of disgusting ranting, I do agree that you are damaging the tyre industry with your web site. A lot of honest people depend on selling tyres to feed their wives and kids and the truth is you are destroying their businesses.
Please have a serious think about this. Could you find a better way of making money?
Hello Tyreshop Owner
thank you very much for your reasoned and intelligent post. Of course I know where you are coming from; I own a small independent tyre shop also. But unless you are King Canute, you, me and no one else can turn back the tide of internet sales. Nothing will ever stop it, the whole thing will just grow and grow.
My little business, which I love, has been slammed by internet sales too. I had two choices, sit down and cry my eyes out or man up and do something about it; hence we have tyresales.co.nz.
100’s and 100’s of people are selling tyres on the internet in New Zealand. With or without tyresales, it will continue and grow. The challenge for people like you AND ME is to accept the new reality and devise a strategy to benefit from the great internet opportunity available to all of us.
Brian